Responsible Gaming

We aim to maintain a secure, enjoyable gaming environment and encourage responsible use of our services. Excessive spending or time on gaming can lead to harm, and the tools below are designed to keep you in control.

Self-Assessment

If you are unsure about your gambling habits, reflect on whether any of these apply:

  • Missing school or work due to gambling
  • Neglecting duties or personal responsibilities
  • Strain on home life or relationships
  • Hiding gambling activity, time, or spending
  • Gambling to recover losses or address financial issues
  • Gambling until all funds are used up
  • Borrowing or selling possessions to continue gambling
  • Considering illegal activity to finance gambling
  • Using gambling as an emotional escape

Multiple “yes” answers may indicate a gambling problem. Our tools and external support organisations can help you regain control.

Responsible Gaming Tools

Tools are available to manage your activity: limit-setting, reality checks, temporary breaks, and self-exclusion. These tools comply with regulatory guidelines.

Set Limits

You may define daily, weekly, or monthly limits for deposits, wagers, and losses. Stricter limits apply immediately. Relaxing limits activates after a 24-hour delay.

Reality Check

Enable time notifications that remind you how long you have been logged in.

Time Out

A Time Out temporarily suspends your account. Access is restored automatically when the period ends. Early removal requires a 7-day cooling-off period. Withdrawals can still be requested through Customer Support.

Self-Exclusion

You may exclude yourself for an extended or indefinite period. Marketing messages stop during the exclusion. Early removal requests also require a 7-day cooling-off period.

Important Information

  • Tools apply only to the site where they were activated.
  • Creating additional accounts to bypass limits violates our Terms.
  • Support requests take effect only once confirmed.

Additional Steps

Further measures that may help:

  • Contact support organisations such as Gamblers Anonymous or Gambling Therapy
  • Use filtering/blocking tools like Net Nanny, GamBlock, or GamBan
  • Request exclusions on all gambling sites you use
  • Unsubscribe from gambling-related communications

Underage Gambling

Only users aged 18+ may access the site. We may request age verification and suspend accounts until confirmed. Parents and guardians should prevent minors from accessing gambling services:

  • Use filtering software to block gambling sites
  • Do not leave devices with gambling access unattended
  • Do not save passwords, always log out after use
  • Keep payment cards and financial information secure